WordPress maintenance services that keep your site fast, secure and current
Your site kept up to date, protected and backed by people who answer. DataLab runs your website every month from Colombia, in hours that overlap the US business day: updates, WordPress security, backups, monitoring, AWS hosting and content changes under an agreed SLA.
+15% web traffic · 5 years maintaining Eternit's site
Quick answer
What's included in DataLab's WordPress maintenance services?
DataLab's WordPress maintenance services include core, theme and plugin updates tested in staging, security hardening and malware scans, off-site backups with tested restores, uptime monitoring, AWS hosting management, webmaster changes, on-page SEO and a monthly report. Plans run on a monthly block of hours with a help desk and response times set in an SLA.
The problem
Problems we solve
✕ 01
Outdated plugins
Every plugin or theme left unpatched is an open door for automated attacks that scan for vulnerable sites every day.
✕ 02
A hack you discover on Google
Spam pages, redirects to gambling sites or a 'this site may be hacked' warning in search results. By the time you see it, traffic and trust are gone.
✕ 03
Nobody answers when it goes down
The agency that built the site moved on, and no one on your team knows where it's hosted or who has the passwords.
✕ 04
Simple changes take weeks
Publishing a banner or a landing page depends on someone who never has time, so campaigns launch late or not at all.
What's included
What you get with WordPress maintenance
Controlled updates
WordPress core, themes and plugins kept current and tested in staging first, so problems are caught before they reach your live site.
WordPress security
Web application firewall, brute-force protection, admin user reviews, two-factor authentication and regular malware scans.
Off-site backups
Automated backups of files and database stored outside the server, with restore tests so you know they work when it counts.
Uptime and performance monitoring
Automatic alerts if the site goes down, an SSL certificate is about to expire or page speed degrades.
AWS hosting management
Server setup and management on Amazon Web Services, CDN, SSL certificates and auto-scaling for traffic spikes.
Webmaster support
Publishing banners, landing pages, news and products; text and image edits; broken link and display fixes.
On-page SEO and structured data
Titles, descriptions, headings, alt text and schema.org markup fixed and validated with Google's and Schema.org's official tools.
Monthly report
What was updated, which incidents occurred, how speed and Core Web Vitals are trending and how many hours were used.
How we work
How we work: WordPress maintenance, step by step
Week 1
Audit and access
We collect access, inventory plugins, versions, hosting and domains, and take a full backup before touching anything.
Month 1
Hardening
We fix the vulnerabilities we find, turn on the firewall, monitoring and automated backups, and document every access and owner.
Every month
Monthly operations
Updates, webmaster requests and on-page SEO from your block of hours. Requests come in through the help desk by ticket or WhatsApp.
When it happens
Incident response
If the site is hacked or goes down, we isolate it, rotate credentials, restore from a clean backup and request a review in Search Console if Google flagged it.
End of each month
Report and improve
A report on changes, incidents, speed and hours used, with prioritized recommendations for the next month.
Stage timings are estimates: your project's schedule is set in the proposal.
+15%website trafficEternitFor five years, DataLab has developed and maintained Eternit's corporate WordPress website, eternit.com.co, with high security standards, auto-scaling infrastructure and a fully customizable design that Eternit's team updates without rebuilding the site. The measured result: traffic grew 15%.
IRISDataLab designed and built the corporate WordPress website for IRIS, a fintech offering payments, lending and reconciliation to businesses. Over one year, we delivered a fully customizable design, auto-scaling infrastructure and WordPress security best practices, so the site earns the same trust as the product.
Why DataLab
What sets us apart
Platforms and tools
WordPress
WooCommerce
Shopify
Amazon Web Services
Cloudflare
Google Search Console
Bing Webmaster Tools
GA4
Google Tag Manager
Lighthouse
PHP
MariaDB
Nearshore support in your business day
Bogotá runs on UTC−5 year-round: the same time as New York in winter, an hour behind in summer and two to three hours ahead of the Pacific coast. Requests get handled while you're online, not overnight.
Corporate WordPress experience
We work with WordPress and Amazon Web Services. Eternit has worked with us for five years: its corporate WordPress site follows security best practices and grew traffic by 15%.
Maintenance with an SEO lens
Every change protects speed, structured data and metadata, to safeguard your Google rankings and your visibility in AI answers.
One accountable team
Hosting, domain, certificates, security and content handled by one team through one support channel. No more finger-pointing between vendors.
Engagement models
Ways to engage and how pricing works
Monthly block of hours
A set number of hours each month for webmaster work, updates and on-page SEO, with a usage report. Unused hours don't roll over, and plans run month to month with no lock-in contract.
Support + managed hosting
We add AWS hosting, CDN and certificate management, so one team is accountable for the whole site.
Rescue and stabilization
A one-off project for hacked, slow or abandoned sites: cleanup, updates and hardening before moving to a monthly plan.
What drives the cost?
Every proposal is built around your goals, scope and timeline. We send you a detailed quote at no cost.
Your stack: WordPress, WooCommerce, Shopify or a custom build.
How many webmaster hours and content changes you need each month.
The site's starting point: outdated versions, risky plugins or malware cleanup.
Hosting: whether we manage it on AWS, plus expected traffic and uptime.
Number of sites, languages or stores under management.
Response times and support hours defined in the SLA.
WordPress maintenance plans: what's covered and what's quoted separately
Website maintenance services cover everything that keeps a site running, secure and current: updates, backups, monitoring, hosting, bug fixes and content changes. At DataLab, WordPress maintenance also includes on-page SEO: titles, descriptions, headings, alt text and structured data reviewed with every change you publish.
What's out of scope is spelled out in the proposal. New features, redesigns and custom modules are quoted as custom website development projects, and marketing content such as articles, creative or paid media belongs to other services. Requests come in by ticket or WhatsApp, get prioritized by business impact, and every month you receive a report with the changes made and the hours used. You always know what you're paying for and where each hour went. No surprise invoices at the end of the month.
WordPress security: prevention costs less than cleanup
A compromised site doesn't always look broken. Sometimes the first sign is a Google result with a casino title, a redirect that only mobile visitors see or a security issues alert in Search Console. By then, traffic and trust are already slipping away.
That's why we work in layers: tested updates, a firewall, strong passwords with two-factor authentication, few admin users, malware scans, off-site backups and no API keys exposed in code that reaches the browser. If an incident still happens, we follow a protocol: isolate the site, rotate credentials, restore from a clean backup, update all software and request a review from Google. It's the same discipline we apply to corporate sites like Eternit's and IRIS's. Prevention is simply cheaper than emergency recovery.
Managed AWS hosting for WordPress sites
Hosting decides how much traffic your site can take and how fast it loads on a phone. DataLab manages sites on Amazon Web Services with CDN, SSL certificates and auto-scaling, so a successful campaign doesn't take the site down right when visits peak. We also keep caching and image delivery tuned so Core Web Vitals stay green.
For corporate sites with high security and uptime requirements, like Eternit's WordPress site, we combine auto-scaling with WordPress security best practices. If you already have a hosting provider, we assess it and tell you, with data, whether to stay or migrate. Licenses and cloud usage can stay in your company's name, so you always control your infrastructure, your data and your access. No hostage situations when you change vendors.
Frequently asked questions
WordPress maintenance: frequently asked questions
01
How often should a WordPress site be maintained?
Continuously, not once a year. WordPress and plugin security updates ship often, backups should be automatic and monitoring should never stop. That's why DataLab works on a monthly plan: scheduled updates, constant monitoring and content changes whenever your team needs them, all tracked in a monthly report.
02
How much do WordPress maintenance plans cost?
Cost depends on your stack, how many webmaster hours you need each month, the site's current security state, whether hosting management is included and the response times you require. DataLab sends a proposal at no cost with the recommended block of hours and the exact scope of what's included.
03
What if my site has already been hacked?
We start with a rescue. We isolate the site, rotate every credential, review admin users, clean it or restore from a clean backup and update all software. Then we request a review in Search Console so Google removes any warning. Once the site is stable, the monthly plan keeps the incident from happening again.
04
Can you support a site you didn't build?
Yes. Most of the sites we take over were built by another vendor. We start with an audit of versions, plugins, hosting, security and speed, and hand you a prioritized list of risks. If something needs a major fix, we quote it separately before the monthly maintenance plan begins.
05
How fast do you respond to requests?
Response times are set in the SLA by priority: downtime or a security incident comes before a copy change. Requests arrive through the help desk by ticket or WhatsApp, every one is logged, and the monthly report shows when it was handled and how many hours it took. Our team works in hours that overlap the US business day.
06
Do unused hours roll over?
No. The block of hours is monthly, and unused hours don't carry over. If you need more in a given month, the extra request is quoted separately or scheduled for the following month, always in writing. The monthly report shows actual usage so you can adjust the plan up or down.
07
Do your WordPress maintenance plans include hosting and the domain?
They can. If you prefer, DataLab manages your hosting on Amazon Web Services with CDN, SSL certificates and backups. If you already have a provider, we work on your current infrastructure. Either way, the domain and accounts stay in your company's name, and any licenses we buy on your behalf are itemized in the proposal.
08
Is there a long-term contract?
No. DataLab's support and maintenance plans run month to month, with no lock-in clause. We'd rather keep your business because the site is secure, fast and current than because of a contract. Exact terms, scope and response times are put in writing in the proposal before we start.
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