Case studies · Capital markets

nuam: a dedicated regional digital team of 20+ people to bring investing closer to young audiences

For nuam, the holding that integrates the Colombia, Lima and Santiago stock exchanges, DataLab has built a dedicated regional digital team of 20+ people since 2022 to bring investing closer to young audiences. The result: +250% engagement and 700+ investment opportunities.

Empty trading room with a wall of screens showing waves of light: nuam dedicated digital team case study
nuam · Colombia · Peru · Chile

nuam by the numbers

20+people on its regional digital team
+250%growth in engagement
700+investment opportunities

Figures reported by DataLab and the client for the period shown.

Context

nuam is the regional holding born from integrating the stock exchanges of Colombia, Lima and Santiago. An integration that size needs a regional digital voice and a team that can sustain it. DataLab has been its agency since 2022 under a marketing staff augmentation model (dedicated services): people who work on the brand on an ongoing basis, backed by the rest of the DataLab team.

The challenge for nuam

For many young people, investing in the stock market sounds distant, complex or reserved for experts. nuam's goal was to show that investing isn't out of reach and to bring financial topics and investment opportunities closer to a younger audience. And to do it across three markets at once, with a team that could scale with the operation without losing brand context.

The hypothesis

If investment communication is dynamic, speaks the language of digital and rides current trends, young audiences engage with it and take the next step: asking how to invest. Doing that consistently takes a dedicated team, not an agency that shows up project by project.

What we did

  • Built nuam's regional digital team through DataLab's marketing staff augmentation service: 20+ people.
  • Dynamic, trend-aware communication for young audiences about why investing matters and how to get started.
  • Social media content that translates capital markets topics into approachable language.
  • Engagement and investment opportunities tracked as the program's core KPIs.

Results for nuam

The regional digital team grew past 20 people. Engagement rose 250% and the program generated 700+ investment opportunities. The readout: when investing is explained in the language of people just starting out, the conversation grows and turns into real intent.

Stack and tools

  • Marketing staff augmentation (dedicated service)
  • Regional digital team
  • Social media
  • Content for young audiences

What we learned

A regional market needs a team that feels in-house. The dedicated model adds people without losing brand context, and it shows in how consistent the content is. Another takeaway: with young audiences, an approachable tone matters as much as an accurate number, and in finance you can't give up either one.

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